Privacy Policy

1. Information We Collect

Kindaya ABA collects information you voluntarily provide when you use this website, including through contact forms, intake inquiry forms, newsletter sign-ups, and career applications. This may include:

• Name, email address, and phone number submitted via contact or inquiry forms
• Information provided in free-text fields (e.g., a message about your child's situation)
• Information submitted as part of a career application (e.g., work history, credentials)

We also collect certain technical information automatically when you visit the website, including IP address, browser type, pages visited, and time spent on pages. This is collected through standard web analytics tools (see Section 4).

Important: This website does not collect Protected Health Information (PHI) as defined under HIPAA. Do not submit clinical, diagnostic, or treatment information through website forms.

2. How We Use Information

We use the information we collect for the following purposes:

• To respond to your inquiry or intake request
• To communicate with you about services, scheduling, or your application
• To send newsletters or updates if you have subscribed (you may unsubscribe at any time)
• To improve the content and usability of this website
• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your information for targeted advertising.

3. HIPAA Notice

Kindaya ABA is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) with respect to clinical services. However, this website is not a clinical system and does not store or transmit Protected Health Information.

All actual client records, treatment information, and clinical communications are handled through HIPAA-compliant systems separate from this website. If you are an existing or prospective client with questions about how your clinical information is handled, please contact us directly at intake@kindayaaba.com.

Do not submit clinical information, diagnoses, treatment history, or insurance details through this website's contact forms.

4. Cookies and Analytics

This website may use cookies and similar tracking technologies to collect basic analytics about how visitors use the site. This information helps us understand which pages are most useful and how to improve the experience.

Analytics data is aggregated and not used to identify individual visitors. We do not use third-party advertising cookies or behavioral tracking.

You may disable cookies through your browser settings. Disabling cookies will not prevent you from accessing the core content of this website.

5. Third-Party Services

This website uses the following third-party services that may process information you submit:

• Quickbase — Used for contact forms, newsletter sign-ups, and intake request management. Information submitted through embedded Quickbase forms is subject to Quickbase's privacy policy.
• Google Workspace — Used for email communications. Email correspondence is subject to Google's privacy policy.

We review third-party services for reasonable data handling practices and do not use third-party services that sell user data for advertising purposes.

6. Data Retention

We retain information you submit for as long as it is necessary to fulfill the purpose for which it was collected, or as required by law. Inquiry information that does not result in a client relationship is typically deleted within 12 months. Newsletter subscription data is retained until you unsubscribe.

Formal client records are subject to California record retention requirements for healthcare providers and are governed by our HIPAA-compliant clinical systems, not this website.

7. Your Rights

Depending on your location, you may have rights under applicable privacy law, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to applicable legal obligations
• The right to opt out of marketing communications at any time

California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information, which exempts many CCPA requirements, but you may still contact us to exercise any applicable rights.

To exercise any of these rights, contact us at intake@kindayaaba.com.

8. Contact for Privacy Questions

If you have questions about this privacy policy or about how we handle your information, please contact us:

• Email: intake@kindayaaba.com
• Phone: (916) 461-5285

We will respond to privacy-related inquiries within 30 days.